Global Capability Center Committee
Global Capability Centers (GCCs) are in the forefront of the accelerated pace of innovation happening in the country today. India’s attractiveness as a GCC destination is growing year-on-year, and the availability of talent at scale has been one of the primary growth drivers. There are about 1,700+ GCCs in India today, employing more than 1.4 million people nationally, and a significant percentage of employment is created by American companies in India.
A large chunk of India’s GCCs belong to American companies which consist of a fairly young workforce. However, the nature of work being delivered by GCCs has been rapidly evolving which present its own challenges to existing and new American companies. Korn Ferry projects that by 2030, several large economies will face significant talent deficits. The only bright spot in this pictures is India – where they anticipate a surplus, primarily driven by the demographic dividend India is expected to receive. While the large young workforce represents a significant opportunity for us, however it is what we will do now from a skilling perspective that will determine if India is successful in reaping this dividend. From a near term perspective, several research reports have corroborated the challenges in hiring skilled team members to meet the ever-increasing demand. This poses as a challenge to all U.S. companies for which we must collectively respond and resolve. The GCC Committee is an opportunity for us to take a holistic approach to examine the challenges and identify potential solutions.